FAQ: the questions the Lexicon can't answer in one line

No. Lolobuy's affiliate program pays the referrer a commission on the international shipping a referred buyer pays — it does not add a markup to what the buyer is charged. This site's linked code is 501hk; using it attributes your signup to this site and costs you nothing extra.

Because the help centre is a set of individually written articles, not one generated document, and some of them have not been updated at the same time as others. This site treats that as worth naming rather than hiding — see the Lexicon entries for free storage period, QC photos and return/exchange window for the specific conflicts and which reading this site leans toward.

The 0% figure applies specifically to the purchasing step — Lolobuy does not add a percentage markup to the item price the way several competing agents do. It is not a claim that the whole order is free: payment processing (roughly 1.65–4% depending on channel), storage past the free period, and international freight are all separate, real charges. See What It Costs for the breakdown.

It depends on the order's current status. Lolobuy's own operations table allows a straightforward cancel-order action while an order is still Verifying or Processing; once it has moved to Ordered, cancellation changes to a return/exchange request instead, and once a seller has shipped it, the request routes through the warehouse rather than a simple cancel button.

Lolobuy bills CNY 10 per LI unit per 30 days once the free period lapses, and parcels with no waybill submitted after that period risk being treated as abandoned. Submitting the parcel for shipment before the free period ends avoids the charge entirely.

It is optional, priced at 5–6% of merchandise value plus international shipping, and the payout only applies to four named situations — a parcel that never arrives, one that arrives damaged or part-missing, one customs holds onto, or one that simply runs very late. For a low-value parcel on a reliable line, many buyers skip it; for a fragile or high-value shipment, or a line with a track record of delays, it is worth pricing into the order before you decide against it.

Lolobuy's product-lookup tool needs a moment to fetch a listing from the original marketplace before it has anything to show — a blank or pending result the instant you paste a link is normal, not a sign the link is broken. Give it a few seconds and refresh if nothing appears.

Through the mobile app's Settings screen, documented in one of the more recently added help articles. It is a short, direct flow rather than a multi-step retention process — worth knowing if you are deciding whether to commit to an account before placing a first order.